DELIVERY & INSTALLATION
We strongly believe office pods are here to simplify and improve both your office and your work life, for this reason we offer a completely streamlined experience. When you place an order with us we’ll take care of all the logistics, from start to finish, so you will not have to worry about organising delivery, unloading of heavy packages or assembling furniture.
Delivery lead-times are specific to each product and while the average time frame is 6-8 weeks, this might increase in unusually busy periods, such as the Christmas season. Nonetheless, we will always aim to accommodate specific deadlines and can suggest stock pods available immediately.
Similarly, though installations typically take place during office hours, our slots are flexible and we will aim to fit it around your schedule, as much as possible. We will lead our clients through every step of the process to make sure all delivery and installation costs and timeframes are fully understood and agreed upon from the get go.
Upon completion of an order we work with our team of expert installation technicians to bring the pods to your door, and organise a smooth and professional installation service. To achieve this we work closely with our clients from the early stages of a project, usually at the point of first inquiry, to suggest the best products based on your office layout and/or floor plan.
Once an order is placed we ask our clients to fill in an installation survey to cover everything from location, potential access issues, power point locations, etc. We also have a vast experience in complicated installations and for these occasions we offer an in-person site survey.
All these processes allow us to identify any potential access issues well in advance, to avoid surprises or delays during the installation of your pods, thereby saving our clients time and money.
Full information can be found within our terms and conditions